Prairie Avenue Haunted History Tour and Ghost Hunt

Non-refundable

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

• This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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Cool Rewards

• Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

• Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
• Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
• Earned rewards will be available to redeem once they are no longer in a pending state.
• For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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Redeeming rewards

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Miscellaneous

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• By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.