Step 1: Booking
The first step in our transport service process is booking. Customers can book our services by submitting the reservation. Once booking has been confirmed, we will coordinate with you the final details such as pick-up/drop-off location, date and time, number of passengers, and any specific requirements.

Step 2: Arrival and Pick-up
On the scheduled date and time, our professional and courteous chauffeur will arrive at the designated pick-up location. The chauffeur will be easily identifiable, holding a sign with the customer's name or company logo. They will assist with any luggage and ensure a comfortable and smooth transition to the vehicle.

Step 3: Airport Handling
For airport pick-ups, our chauffeurs will monitor the flight status to adjust the pick-up time accordingly. If there are any delays, our chauffeurs will be well-informed and will be ready to greet the customer upon arrival and/or you may notify us if there will be delays by contacting us directly over the phone.

Step 4: Drop-off
At the end of the journey, our chauffeur will drop-off the customer at the specified destination, whether it is the airport, hotel, or any other requested location. They will assist with any luggage and ensure the customer's satisfaction before concluding the service.

Step 5: Feedback and Follow-up
After the service is completed, we encourage our customers to provide feedback on their experience. We highly value customer feedback as it allows us to continuously improve our services. Our customer service team may also follow up with a phone call or email to ensure that the service met their expectations and address any further requirements or concerns.

At every step of the process, we prioritize the comfort, safety, and satisfaction of our customers. Our commitment to delivering a reliable and exceptional transport service ensures that individuals and families can enjoy a stress-free experience during airport pick-up and drop-off, as well as city tours and sightseeing adventures.

The actual trip duration may still vary depending on external factor that are already beyond our control.

• Reservations are REQUIRED for all bookings
• Book Your Package On-Line and Receive Your Confirmation
• Departure point: Detailed check-in instructions - including the address and parking information if applicable - will be included in your final confirmation email.
• Duration: 60 to 90 minutes (Approx.)
• Return Details:

  New Jersey, New Jersey, USA New York, New York, NY, USA

• Private transportation
• Bottled water
• Air-conditioned vehicle
• Gratuities
• WiFi on board

• Confirmation Voucher (printed or mobile)
• Any required or suggested items listed on your confirmation email.
• A Smile!

Hotel pick-up is offered for this tour. Note: if you are booking within 24 hours of the tour/activity departure time, we cannot guarantee hotel pick-up. Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements.

• Infants and small children can ride in a pram or stroller
• Service animals allowed
• Public transportation options are available nearby
• Suitable for all physical fitness levels
• Competitive Pricing, we offer competitive rates for our premium services. Enjoy luxury transportation without breaking the bank.

You can cancel up to 24 hours in advance of the experience for a full refund.