Minivan arrivals from Tulum Airport
Overview
Travel in a private transportation with Wi-Fi on board to use your social networks, bottles of purified water and Facial Wipes, travel safely with a trained and reliable driver.
Your vacation experience starts from your transportation. If you are looking for security and comfort to live an experience on board, let us assist you.
What's Included
- Bottled water
- Standard Van Private
- 1 Facial wipes per person
- Wi fi on board
- One way ticket only from IDA
Meeting and Pickup
CONTACT INFORMATION ONCE YOU ARRIVE AT TULUM AIRPORTWhen arriving at Tulum International Airport, please follow these directions to find the driver who will transport you to your destination: “We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.”Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone. • The driver will be waiting for you at the booth that says Black Luxury Service by STP Caribe with a banner with your name written on a tablet. . We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located.• The company driver will receive you holding a tablet with your name written on it. Go directly to Meeting Point by Mayan Lounge near Gate #2. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you).Our airport drivers wear uniform with apple green shirt and black pants and if your service is in Suv the driver is dressed in long sleeve Black shirt. All our representatives and drivers also have an authorized airport identification.If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us. We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies: Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance. If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved. If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute. This ticket is valid for a one-way trip. If you want a round trip service you must book another ticket head to your Viator portal (TripAdvisor) and search for “products departing from Hotels to Tulum Airport.”
What To Expect
Once you have booked your transport, this 100% confirmed we will be checking the status of your flight at all times, it is very important if you change your flight give advance notice 24 hrs minimum time for us to change your booking without problems, if you did not warn that you arrive on different flight will surely have additional cost for waiting for you for the second time because we will wait for you on the original flight of the reservation if you do not warn.
Once you land at Tulum Airport the company driver sends you a whatsapp message to tell you specifically where he is waiting for you, do not worry we will be waiting for you even if your flight is delayed.
This ticket is valid only for one Ida service
Check the Zone where your hotel is located so you can choose the right Zone
If your hotel is located in the Tulum Hotel Zone or Tulum Downtown choose the option "Hotels in Tulum"
If your hotel is Dreams Tulum or located within Bahia Tankah or within Bahia Soliman choose the option "Hotels in North Tulum"
If your hotel is located in Puerto Aventuras choose the option "Hotels in Puerto Aventuras"
If your hotel is located in Akumal choose the option "Hotels in Akumal"
If your hotel is located in Playa del Carmen choose the option "Hotels in Playa del Carmen"
The driver will be waiting for you at the booth that says Black Luxury Service by STP Caribe with a banner with your name written on a tablet.
" It is a pleasure to serve you " Welcome:)
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Minivan arrivals from Tulum Airport?
Cancellation Policy
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Activity code: C-219342P66
Traveler Photos
Reviews
Average 4.84 out of 5 stars based on 141 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor
Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from Cool Destinations customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Bottled water.
- Standard Van Private.
- 1 Facial wipes per person.
- Wi fi on board.
- One way ticket only from IDA.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Minivan arrivals from Tulum Airport is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Minivan arrivals from Tulum Airport will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Bottled water
- Standard Van Private
- 1 Facial wipes per person
- Wi fi on board
- One way ticket only from IDA
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- Operated by a business
