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Cenotes Casa Tortuga: 5 Cenotes Day Pass

27 Reviews 4.30 out of 5 stars Based on 27 traveler reviews collected by Cool Destinations and TripAdvisor | Tulum, Mexico
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from $26.24 per person

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8 hours (approx.)
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Offered in: English

Overview

What sets this Casa Tortuga experience apart? It is the seamless blend of thrilling adventure, profound relaxation, and authentic Mayan culture in one pristine location. Unlike single-stop visits, you get a comprehensive journey through the jungle's hidden underworld. You will marvel at ancient stalactites in the cavern cenotes, then soak up the sun in breathtaking open-air pools. It is a multisensory journey capturing the true essence of the Riviera Maya.

We empower you to curate your perfect day with three uniquely tailored options: the serene Basic Experience featuring our newly expanded five-cenote route, the scenic Kayak Experience for tranquil paddling, or the adrenaline-pumping All-Inclusive VIP Experience with ziplines and an authentic Mexican buffet.

Above all, we make this world-class adventure accessible. We guarantee the absolute lowest prices on the market. Do not settle for overpriced alternatives; reserve your unforgettable experience today with the best!

What's Included

  • Life Jackets
  • 5 cenotes
  • 1,5 Guided Route
  • Lunch
  • Private transportation
  • Snorkel Gear
See 3 more

Meeting Location

Meeting point

Carr. Cancún - Tulum 239
Ejidal, 77780 Tulum, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Discover Cenotes Casa Tortuga
Immerse yourself in the Mayan jungle with a 2-hour guided tour of 5 crystal-clear cenotes (3 open, 2 semi-open). Life jackets and certified guides are included for a safe, unforgettable adventure!
Choose Your Package
Basic Pass: The essential 5-cenote guided tour.
Silver Pass: 5-cenote tour + Río Tortuga aquatic pathway + your choice of a Zipline flight or an authentic Mexican meal.
Golden Pass: The ultimate experience: 5-cenote tour + Río Tortuga + Zipline + a delicious meal.
Dining (Silver & Golden Passes)
Select one main course from the Restaurante Carey menu:
Beef/Chicken Burrito, Cochinita Pibil Tacos, Tempura Fish Tacos, or Mole Chicken Enchiladas. All options are served with rice, beans, and seasonal flavored water.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • This tour/activity will have a maximum of 1111 travelers

Frequently Asked Questions

(12)

Q: Do you take pregnant customers snorkeling?

A: Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage. Read more Jan 2022

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-314978P7

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Reviews

4.30
27 reviews

Average 4.30 out of 5 stars based on 27 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor

5 stars
20
4 stars
3
3 stars
0
2 stars
0
1 star
4

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On average, this is booked 16 (0) days in advance.
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Frequently Asked Questions (12)

Activity name

The answers provided below were previously given in response to questions from Cool Destinations customers.

Filter by:

Q: Do you take pregnant customers snorkeling?
A:

Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.

Jan 2022
Q: Can I go snorkeling if I cannot swim?
A:

Yes, this is possible, as long as you are comfortable going into the water. All Cool Destinations snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.

Your safety is our #1 priority, which is why:

  1. You will be wearing a flotation device at all times.
  2. On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
  3. There are trained staff in the water and watching from the boat at all times.

For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.

Oct 2021
Q: Can we use our own snorkeling gear?
A:

The snorkel gear we use on Cool Destinations tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.

May 2023
Q: I've never snorkeled before, will I be OK?
A:

First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!

Oct 2021
Q: What is the age limit for snorkeling?
A:

There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.

Sep 2021
Q: Will I get seasick on Cenotes Casa Tortuga: 5 Cenotes Day Pass?
A:

If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.

Feb 2023
Q: What is the cancellation policy for the Cenotes Casa Tortuga: 5 Cenotes Day Pass?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Life Jackets.
  • 5 cenotes.
  • 1,5 Guided Route.
The following is NOT included:
  • Lunch.
  • Private transportation.
  • Snorkel Gear.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Cenotes Casa Tortuga: 5 Cenotes Day Pass is as follows:

  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cenotes Casa Tortuga: 5 Cenotes Day Pass will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Life Jackets
  • 5 cenotes
  • 1,5 Guided Route
  • Lunch
  • Private transportation
  • Snorkel Gear

Additional Info

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  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • This tour/activity will have a maximum of 1111 travelers
  • Operated by a business

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You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
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