Whale Shark Tour from Cancun and Playa Del Carmen
Overview
The whale shark snorkel tour in Cancun, Mexico is a once-in-a-lifetime opportunity to swim with the world's largest fish. Our experienced guides provide an intimate, eco-conscious experience that emphasizes the importance of conservation. With only small group tours, guests have an exclusive chance to observe and interact with these gentle giants in their natural habitat.
What's Included
- Lunch
- Snacks
- Hotel pickup and drop-off
- Snorkeling gear
- Water and soft drinks
- Bilingual Guide
- Whale shark protected area
- Port facilities
- Hotel pickup Booking "Meeting point option"
Meeting and Pickup
Pick-up is available at Cancun, Playa del Carmen & Puerto Morelos, please add the hotel name to the reservation, and we will confirm the pickup time one day before tour day, provide a phone number where we can reach you by WhatsApp message.IMPORTANT: The port fee & whale shark natural protected area entrance are not included in the price, these federal fees must be paid in cash at the port, bring cash there is no ATM in the port.
Punta Sam
Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
We start the pickup at your hotel, then we transfer you to Punta Sam and start the tour into the surrounding areas of Isla Contoy.
Where the whale sharks arrive in huge amounts every year from May to September, a great opportunity to swim beside this harmless sharks.
Once the activity is done you will visit "Playa Norte" at Isla Mujeres Island for the lunch of fresh fish ceviche and chicken sandwiches.
Then transfer back to Puerto Juarez for van drop off at your hotel.
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Minimum age is 8 years
- Children must be accompanied by an adult
- It is recommended that you bring a swimsuit, a long sleeve shirt and bring sunscreen and a waterproof camera
- Pregnant women are not allowed
- Seasonal product operating May to September
- This tour/activity will have a maximum of 20 travelers
- Operated by a business
Frequently Asked Questions
(14)Q: Do you take pregnant customers snorkeling?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-8914P3
Traveler Photos
Reviews
Average 4.65 out of 5 stars based on 68 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor
Additional Info
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Frequently Asked Questions (14)
The answers provided below were previously given in response to questions from Cool Destinations customers.
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Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.
Jan 2022Yes, this is possible, as long as you are comfortable going into the water. All Cool Destinations snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.
Your safety is our #1 priority, which is why:
- You will be wearing a flotation device at all times.
- On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
- There are trained staff in the water and watching from the boat at all times.
For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.
Oct 2021The snorkel gear we use on Cool Destinations tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.
May 2023As an active member of the Dolphin SMART program, we do not have physical contact with the dolphins on Whale Shark Tour from Cancun and Playa Del Carmen. We watch them in their natural habitat from the boat.
Dec 2022First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!
Oct 2021There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.
Sep 2021If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch.
- Snacks.
- Hotel pickup and drop-off.
- Snorkeling gear.
- Water and soft drinks.
- Bilingual Guide.
- Whale shark protected area.
- Port facilities.
- Hotel pickup Booking "Meeting point option".
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 8..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Whale Shark Tour from Cancun and Playa Del Carmen is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Whale Shark Tour from Cancun and Playa Del Carmen will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Lunch
- Snacks
- Hotel pickup and drop-off
- Snorkeling gear
- Water and soft drinks
- Bilingual Guide
- Whale shark protected area
- Port facilities
- Hotel pickup Booking "Meeting point option"
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Minimum age is 8 years
- Children must be accompanied by an adult
- It is recommended that you bring a swimsuit, a long sleeve shirt and bring sunscreen and a waterproof camera
- Pregnant women are not allowed
- Seasonal product operating May to September
- This tour/activity will have a maximum of 20 travelers
- Operated by a business
