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Full-Day Tour Exploring the Waters of Tolantongo

1,354 Reviews 4.87 out of 5 stars Based on 1,354 traveler reviews collected by Cool Destinations and TripAdvisor |
Recommended by 98% of reviewers
98% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Mexico City, Mexico
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from $141.50 per person

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Swimming in the caves
Full-Day Tour Exploring the Waters of Tolantongo Image 2
Supplies Included: Backpacks, Sport Towel, Bath Towel, Phone Water Protector Case, Water Bottle, Soap, Shampoo, Tissue, Wet Wipes, Headlamp, Sunscreen (not in image)
Natural water tunnel
Water falls over the entrance to the caves

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Don't miss out!
On average, this is booked 13 (3) days in advance.
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14 to 16 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 3 more
French, German, Spanish

Overview

This guided tour is very organized and adheres to a schedule we modify to continue to provide the best experience. Please note that our tour spends the longest time in Tolantongo, allowing you to truly enjoy your time in Tolantongo without feeling rushed by your tour company throughout the day. Our guides are extremely fluent in their English language skills. Most have lived a major part of their life in the United States and or Canada. We provide comfort in our transportation, by not allowing our vehicles to be cramped and tight with too many guests. Our guides also have a good relationship with the community of employees that work in Tolantongo. Our mutual respect for one another allows for a better experience for our guests than you could imagine. Our guides are given a fair wage for their excellent service.

What's Included

  • Breakfast Mexican breakfast buffet. It includes veggie options for vegeterians.
  • Snacks End of the day snacks are included to get you back home.
  • Private transportation
  • Lunch We provide a menu to order your lunch ahead of schedule for this trip. Money is collected at the end of the day for this meal.
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Meeting and Pickup

Pickup point
Pickup details

Pick-up and drop-off in the following areas ONLY: Roma Norte, Roma Sur, Condesa, Juárez, Polanco, Anzurez, San Rafael, Cuauhtémoc (the neighobrhood, not the city district), Tabacalera, and Centro Histórico.Drop off in Centro Historico is often limited to a single drop off point near Palacio de Bellas Artes, due to road restrictions during the day and evening.If you're staying in Centro Histórico, drop-off will be near Palacio de Bellas Artes. This area often has heavy traffic and restricted access due to street closures or local events.Qualifying clients for pick up will be asked to CONFIRM that they are ready for pickup 5-10 minutes before the scheduled (time confirmed after booking/before trip date) pick up window. If no confirmation, pick up will be cancelled and client will be asked to meet at the general meeting point no later than 5:50am.

OR
Meeting point

Av. P.º de la Reforma 325
Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

The Angel of Independence

Depending on your preferences, we will meet at the "Angel de Independencia" approximately between 5:35 to 5:50am, departing early to escape the city chaos. Our group will have private transportation. We will stop for an early breakfast in Actopan, a city halfway to our destination. travel time to the restaurant is approximately 90 minutes.
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2 hours • Admission Ticket Free

Actopan

Vegetarian friendly options with limited vegan options. Breakfast is on us.
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1 hour • Admission Ticket Free

San Cristobal

We will pass by the quiet town of San Cristobal, Hgo. This is the town and community that owns las Grutas de Tolantongo. The drive from breakfast to this spot will be approximately 90 minutes. Along the way, we will briefly stop for any missing supplies you may be needing for the day's adventure.
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2 hours • Admission Ticket Free

Tolantongo

The day is divided into three parts.Pool Tranquility: Start your day relaxing a while in the “pocitos”; naturally warm thermal pools that provide astounding views that soothe & clear the body and mind –perfect for “the gram.” From here, there is a zip-lining options to get you down to the next part of our day at the river. Please note that zip lining is not included in the price of the tour (300 Mexican pesos).Our guide will make sure to have all the essentials you will need for the day. Drive from the breakfast stop to actually touching the water is typically two and a half hours. Actual time spent at the pools is roughly one hour and forty minutes.
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2 hours • Admission Ticket Free

Grutas Tolantongo

Cave Exploration: Finally, you will see awe-inspiring waterfalls and unexpected adventure that our guests have described as “life changing.” Our guides will take you to explore the caverns and tunnels located here. Enjoy the water falls covering the caves and take a swim in the warm pool inside the mountain.
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1 hour • Admission Ticket Included

Tolantongo

River Relaxation: Next, the turquoise-colored river is well-managed and is naturally warm due to the thermal springs, a complete relaxing experience. Lunch will be alongside the river (weather permitting). Lunch is not included. We provide a menu that you can place your order from to save time and better enjoy the river. We will collect your lunch total during the day, unless you paid for LUNCH COVERED OPTION ($220MXN MAX). Tables and chairs are included. Please note that the time spent includes time it takes to move around throughout the day.We will head out as early as 3:30 to 5:30, depending on group efficiency and timing, arriving as early as 7:30 to 9:30 (conditions approving), full of new experiences and photos to share with envious family and friends.
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2 hours • Admission Ticket Free

The Angel of Independence

We will stop at two restrooms stops on the way home. Typically first stop is 1 hour in, then 2 hour laters, then finally arriving in CDMX, weather and traffic permitting.
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4 hours • Admission Ticket Free

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • This tour/activity will have a maximum of 14 travelers
  • Operated by a business

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Full-Day Tour Exploring the Waters of Tolantongo?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-325968P1

Traveler Photos

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Reviews

4.87
1,354 reviews

Average 4.87 out of 5 stars based on 1,354 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor

5 stars
1,237
4 stars
86
3 stars
17
2 stars
5
1 star
9

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On average, this is booked 13 (3) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Destinations customers.

Filter by:

Q: What is the cancellation policy for the Full-Day Tour Exploring the Waters of Tolantongo?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (CST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Breakfast. Mexican breakfast buffet. It includes veggie options for vegeterians.
  • Snacks. End of the day snacks are included to get you back home.
  • Private transportation.
  • We include, small backpacks that will include a water bottle, sport towel, headlamp, cell phone water protector, toilet paper and wet wipes, and a wet clothes bag. We also provide sunscreen.
  • Blanket during transportation.
  • Soap, shampoo, dry bath towel.
  • Air-conditioned vehicle.
  • Tables and chairs for lunch; cooler for lunch.
The following is NOT included:
  • Lunch. We provide a menu to order your lunch ahead of schedule for this trip. Money is collected at the end of the day for this meal.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Full-Day Tour Exploring the Waters of Tolantongo is as follows:

  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Full-Day Tour Exploring the Waters of Tolantongo will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • BreakfastMexican breakfast buffet. It includes veggie options for vegeterians.
  • SnacksEnd of the day snacks are included to get you back home.
  • Private transportation
  • We include, small backpacks that will include a water bottle, sport towel, headlamp, cell phone water protector, toilet paper and wet wipes, and a wet clothes bag. We also provide sunscreen.
  • Blanket during transportation
  • Soap, shampoo, dry bath towel.
  • Air-conditioned vehicle
  • Tables and chairs for lunch; cooler for lunch.
  • LunchWe provide a menu to order your lunch ahead of schedule for this trip. Money is collected at the end of the day for this meal.

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • This tour/activity will have a maximum of 14 travelers
  • Operated by a business

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Destinations promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Destinations and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Destinations reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Destinations.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (CST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Destinations over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

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  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.