Top Puerto Plata Spa Tours

Rigo and the team Were amazing great communication, on time and always looking to make sure you are having a great vacation this excursion was a once in a life time experience you don’t want to miss out on

Wonderful experience with Rigo , Jose and photographer Tony!They were absolutely amazing and made our trip so fun! The water falls were my favorite thing on the trip. He made sure we were there early to beat the crowd. Wish we could have spent more time in the DR ! We will be back and will definitely call Rigo !

We booked directly with Rigo for private experience. Communication was excellent. Driver & guide/photographer was fabulous! We loved & bought the digital pics.

I spent quite a bit of time researching options for our family's stay, and landed on two excursions (both Damajagua AND Paradise Island) that were tricky to pull off given the distance, but they helped make it all happen. Communication was great throughout, they were attentive and helpful throughout our entire day together as well. Couldn't have asked for a better experience! Do not look elsewhere, this is the best pro tip I can give to any friends visiting the area.

The hiking part was not too strenuous, there were plenty of break times and it was in the shade most of the time. The rental shoe options were not great, the ones they offered me were more like slip on boat shoes with no tread at all. I ended up using my chaco sandals instead even though they didn't cover my toes but it was completely fine. The waterfalls were really close together so once you start sliding/jumping, enjoy it cuz its quick. Rigo was our transportation and we had some confusion with the pickup location. I got an email saying he'd pick us up in the parking lot, but didn't mention which parking lot it was. We asked another tour person in the cruise port parking area and they said if it's booked outside of the cruiseline, it would be in the secondary parking area further away. After we walked over there and didn't find our guide, we had another nice person call Rigo and he was in that first parking area but we never saw him or a sign. Also, we tried booking a tour that included a buffet lunch according to the Cool Destinations description, but then after the waterfalls were done, Rigo informed us our trip didn't include any food at all. He was nice, but that was disappointing, especially for the price we paid.

Amazing experience! We can’t stop talking about our DR TRIP AND TOUR! Rigo has great hospitality! Our ride was amazing the water fall was so much fun. ! I’m lost for words! I’ll be back in DR IN NOVEMBER 2025 and I’m booking with RIGO AGAIN !!

This is our 3rd tour with this company. Always amazing!!! going above and beyond. 10/10 every time. Thanks again rigo and it was great seeing you again.

Pop travels offers a true and unique experience. This is my second time touring with them and they haven't disappointed. My husband and I got picked up from Amber Cove cruise port and they were right on time. Augustin and Oscar were our guides and were absolutely wonderful! We went to Damajagua waterfalls and it was unimaginable in the best way possible. It was such a great experience. Oscar was our personal paparazzi for the day and he captured amazing/memorable pics and videos for our excursion. Oscar was fun and helpful throughout the tour. Both Augustin and Oscar were attentive and caring towards me when I felt sick. I'll never forget their hospitality..Highly recommend this company because they show you a great time and treat you like family!

Our private tour of 7 of the 27 Waterfalls of Damajagua from Taino Bay with a city tour was absolutely incredible! Rigo Reyes was an outstanding guide—knowledgeable, friendly, and made the experience seamless from start to finish. With free wifi, charging and ice cold bottled water on board.The waterfalls were breathtaking, and Rigo ensured we had the best, safest, and most fun experience possible. Sliding down the natural rock formations and jumping into crystal-clear pools was exhilarating! Before the waterfalls, the city tour gave us a great glimpse into local culture, history, and hidden gems of Puerto Plata.Rigo’s expertise, professionalism, and passion for sharing his country made this an unforgettable adventure. If you’re looking for a well-organized, fun, and personal experience, Pop Dominican Travel Tours is the way to go! Highly recommend!

We used Rigo to take 22 of us to Damajagua Falls excursion. We had a great experience. Very good at communication, on time, and very personable. Our excursion was a lot of fun!

My wife and I were on a cruise and stopped in Amber Cove. We booked zip lines and waterfall excursion with Rigo prior to the stop. We found out the night before our boat was arriving late. We notified Rigo and he said no worries and worked with us. We met Rigo at the port right where he said he would be and was very friendly. Augustin was our driver and city tour guide. Gio was our photographer that went along which we did not plan on. Gio was amazing though and easy to talk to. Miguel was our waterfall guide and he was great. The zip lines and waterfalls was the best part of our 7 day cruise. Highly recommend. Gio was no pressure when selling the video and pics of us jumping into the water, sliding down waterfalls, and zip line. Gio really helped make this a memorable tour. I would definitely do this excursion again. Thank you Rigo for setting this up!

Rigo services were amazing! They were in communication with us before the trip and gave exact details of where to go. We had a group of 17 people and they had two vans waiting for us. The vans were very clean and maintained. Both driver spoke English and Spanish. The excursion was exactly what is described. The walk up the hill is straight up a hill. The seven waterfalls we did were worth the walk 100 times over. The tour guides were hilarious and great. They took tons of pictures. We were able to leave all of our belongings in the car and Rico services stayed with the vehicles the whole time. Once we completed our excursion, they even went above and beyond. They took us to a cigar shop and a local produce stand. I would recommend them for any excursion in the Dominican republic. Huge shout out to the Rico team. Thank you.

Wow what can I say…. This guy sets the bar high when it comes to a tour guide. He treated my family as if they were his home. He is a must have if you are planing to go to DR. Can’t wait to see him again

Good communication from Rigo. easy to contact. Augustin was our driver. The van was nice. Just the four of us. There was water and air conditioning which is always a plus. He was a very safe driver and told us about the different fruit trees and different businesses that we saw along the way. We got to the waterfall and it was a bit of a walk to the waterfall so if you cannot walk about 20 minutes in water shoes, I don’t recommend seeing the waterfall. It was beautiful. We had a lunch on the beach at a nice little restaurant. Beautiful scenery. Then we went shopping. Take dry clothes to do the waterfall because they have lockers provided and then you can change into dry clothes afterwards. Would recommend. Very nice people and we felt very safe.

We booked this excursion with Rigo! It was so much fun. Easy meet and he was ready for us when we got off the ship. We had a nice van air conditioning worked great. Took us to the waterfalls got us checked in and helped us with our equipment. Gave us water to stay hydrated and waited for us as soon as we were done he was right there! We got to jump instead of doing two of the slides, which if we booked through carnival we wouldn’t have been able to do! Then he showed us more around town explained the history, as we went to the rum factory. Got to try several different flavors, went to cigar factory I got to roll a cigar and they gave it to me. Rigo was awesome. Totally recommend using him if you go to amber cove. He made sure we were back in plenty of time! Would use him again!

We used Rigo for a zip-lining and waterfall private cruise excursion in Amber Cove last week. Communication was excellent, he had bottled water available for us for the hike, was perfectly on time, and taught us a ton about his country and culture. His van was very clean and comfortable, and it even had Wifi. Overall, we had a fabulous and safe day with Rigo and will use him every time we visit Amber Cove in the future!