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Jungala Aqua Experience

113 Reviews 4.39 out of 5 stars Based on 113 traveler reviews collected by Cool Destinations and TripAdvisor | Playa del Carmen, Mexico
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from $73.16 per person

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On average, this is booked 25 (0) days in advance.
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8 hours (approx.)
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Overview

LATIN AMERICA'S MOST LUXURIOUS & THRILLING WATER DESTINATION

Whether you're looking for family fun, seriously luxurious relaxation, or adrenaline-pumping thrills, Jungala Aqua Experience offers the ultimate way to enjoy the great outdoors and make a splash during your vacation.

We present the exclusive water oasis you’ve always dreamed of. With the best and most luxurious water attractions for the whole family, private cabanas, and concierge service—all immersed in the nature of the Riviera Maya. We invite you to challenge your senses, elevate your adrenaline, and discover the most extraordinary experience that only Vidanta can offer.

What's Included

  • Concierge service
  • Free Wi-Fi service
  • Towels
  • Food and Drinks
  • Transportation
  • Locker
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Meeting Location

Meeting point

Jungala Aqua Experience
km 48 Carretera Cancun, Playa del Carmen, Quintana Roo 77710, Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

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Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

Jungala Aqua Experience

BEACHSIDE BOOMERANGO: This ride goes down in history for being one of the most popular water attractions in the world! TROPICAL WHIZZARD: This high-speed flume ride will send you plummeting through twists and turns in an exhilarating race to see who gets to the bottom first! PARADISE FREE FALL: Test your adrenaline as you drop into a near-vertical tube at dizzying speeds and shoot out safely at the end. HOOP HOOP AQUALOOP: Get the best of gravity with adrenalized drops, twists, and turns. This is one water ride you’ll want to check off your list. KIDS RAIN - FORTRESS: The largest interactive aquatic play structure in Latin America! WAVE POOL: Using the latest technology, our wave pool will create 1.5 meters tall waves in 8 different forms. LAZY RIO: Kick back on the longest lazy river in Latin America! Note: for safety purposes, the slides are subject to minimum and maximum weight restrictions. Guests who do not meet these requirements may not be permitted to use the attractions.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Travelers should have at least a moderate level of physical fitness
  • Infants and small children can ride in a pram or stroller
  • This tour/activity will have a maximum of 10 travelers

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Jungala Aqua Experience?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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We're here to help.
Activity code: C-196419P1

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Reviews

4.39
113 reviews

Average 4.39 out of 5 stars based on 113 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor

5 stars
76
4 stars
17
3 stars
11
2 stars
6
1 star
3

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On average, this is booked 25 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Destinations customers.

Filter by:

Q: What is the cancellation policy for the Jungala Aqua Experience?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Concierge service.
  • Free Wi-Fi service.
  • Towels.
  • Showers.
The following is NOT included:
  • Food and Drinks.
  • Transportation.
  • Locker.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Jungala Aqua Experience is as follows:

  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Jungala Aqua Experience will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Concierge service
  • Free Wi-Fi service
  • Towels
  • Showers
  • Food and Drinks
  • Transportation
  • Locker

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
  • Infants and small children can ride in a pram or stroller
  • This tour/activity will have a maximum of 10 travelers
  • Operated by a business

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For your protection and stress-free bookings, use our secure platform to pay for bookings. Jungala Aqua Experience

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You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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