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Private Tulum Experience & Cenote

43 Reviews 5.00 out of 5 stars Based on 43 traveler reviews collected by Cool Destinations and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Chichen Itza, Mexico
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from $187 per person

Lowest Price Guarantee
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On average, this is booked 17 (0) days in advance.
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6 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English

Overview

Be the first one to explore the mayan city of Tulum with our team of passionate guides, enjoy the only mayan city in front of the caribbean sea before the crowds, and after your exploration immerse yourself in the jungle to explore the most beautiful cenote in Tulum, swim in crystal clear waters, and take astonishing photos with your family

What's Included

  • Visit and swim in the largest cenote on the Yucatan peninsula
  • Private transportation without UNNECESSARY STOPS
  • Entrance ticket to Tulum
  • For pick up in Cancun and Puerto Morelos there is an extra charge of 20 usd per person
  • Natural Reserve fee, Tulum Archaeological Site
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Meeting and Pickup

Pickup point
Pickup details

*We can pick you up at any hotel in Playa del Carmen downtown and Playacar.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

Tulum Archaeological Site

Explore the most beautiful Mayan city before the crowds, discover the history and its importance for astronomy, and cool off in the largest cavernous system in Mexico.
Read more

2 hours • Admission Ticket Included

Cenote Taak Bi Ha

This is the genuine cenote experience if you are looking for! It’s not a simple swimming, get amaze for the astonishing view, take beautiful photos, Your guide will explore with you to show you the secrets of this amazing cenote.
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1 hour • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Private Tulum Experience & Cenote?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-160883P4

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Reviews

5.00
43 reviews

Average 5.00 out of 5 stars based on 43 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor

5 stars
43
4 stars
0
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 17 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Destinations customers.

Filter by:

Q: What is the cancellation policy for the Private Tulum Experience & Cenote?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Visit and swim in the largest cenote on the Yucatan peninsula.
  • Private transportation without UNNECESSARY STOPS.
  • Entrance ticket to Tulum.
  • Bottled water on board.
  • Snorkeling Gear, Life Jacket.
  • Personal Tour Guide.
The following is NOT included:
  • For pick up in Cancun and Puerto Morelos there is an extra charge of 20 usd per person.
  • Natural Reserve fee, Tulum Archaeological Site.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Private Tulum Experience & Cenote is as follows:

  • Service animals allowed
  • Public transportation options are available nearby
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Tulum Experience & Cenote will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Visit and swim in the largest cenote on the Yucatan peninsula
  • Private transportation without UNNECESSARY STOPS
  • Entrance ticket to Tulum
  • Bottled water on board
  • Snorkeling Gear, Life Jacket
  • Personal Tour Guide
  • For pick up in Cancun and Puerto Morelos there is an extra charge of 20 usd per person
  • Natural Reserve fee, Tulum Archaeological Site

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • Operated by a business

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For your protection and stress-free bookings, use our secure platform to pay for bookings. Mexico Highlights

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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If everything checks out, we'll refund you the price difference.

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Destinations promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Destinations and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Destinations reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Destinations.
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Free Cancellation

100% refund
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You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Destinations over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
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  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

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