Bansko 2026 Calendar of Events

I cannot recommend this company highly enough. As other reviews here have shared their shop has a fantastic location to the Gondola and their Gear is great quality as well as the best value around in terms of price.But what really stands out is the Customer Service. Every one of the team here is amazing. Our first dealing was an enquiry with Peter. He offered a call to go through our rental and ski school options. This made it super simple as It was my first time in Bansko. Explaining our options and giving advice on the infamous Gondola Queues.When we arrived the service continued ... we were a group of a total of 17 travelling. Great attention and care was taken to every person to ensure they had the best fitting boots to ensure the best Ski experience. Every member of staff here was so friendly to our group every day. Thankyou to Diane , Tim Peter and the two other members of staff who's names I did not get.If you are going to Bansko skiing, this is the company you want to engage with for the best experience, Customer service and price.

Great adventure! Perfect experience🤍

We had a fantastic experience with Twins Ski School in Bansko. Our instructor, Rado, provided private family lessons, including for our 5-year-old who was skiing for the first time. He was incredibly patient, kind, and encouraging throughout.After just two days, our daughter was already skiing confidently — which says everything about the quality of Rado’s teaching. The customer service from the school was also excellent: responsive, flexible, and very accommodating when our plans changed.I genuinely doubt there is a better ski instructor than Rado in Bansko. Highly recommended.

We booked private lessons for our family and hired equipment with Twins Ski. We were so happy with our instructor Radoslav. He was very patient with our 5 year old daughter and extremely accommodating and helpful. We felt like we were really looked after. The staff at the store took the time to find good fit for us. I would definitely recommend them!

Cool ski school team was very welcoming and communicative. The equipment we rented was in good condition and was ready for us each morning. Even if they found some flaw in the equipment overnight they replaced it immediately.In addition, we also took a privet lesson with Vasil who was vey patient with us and gave us confidence in the slopesI would decently go back and rent equipment from them or take a privet lesson

The staff at this shop are really brilliant. They are so busy, but always good natured, cheerful and helpful. They go above and beyond. We had several problems with logistics, swapping kit, us generally causing chaos and they sorted everything out for us, no fuss or bother. Absolutely outstanding, highly recommend this team.

Our guide Gery was very professional and kind. We felt very safe. It was our first time snowshoeing and she provided great instructions and tips throughout the journey. Would highly recommend!

Good brand new equipment Great prices Excellent 5 star service good vibe in the store

360 Ski Bansko, fantastic place to rent your ski gear.The boots and skis were in excellent condition, and the entire experience was smooth from start to finish. The shop is just a one-minute walk from the gondola, which makes everything incredibly convenient. Prices are very reasonable, and the staff are exceptionally friendly, helpful, and attentive. You can pick up your skis in the morning and leave your shoes there, which makes gearing up quick and easy. There’s plenty of space inside, and the team really takes care of you to make sure everything fits perfectly and feels comfortable. And if you’re lucky, El Commandante might even share a few extra ski tips!Feel the rhythm! Feel the rhyme! Get on up — it’s ski-fun time!

Really helpful and proactive staff, good quality equipment. I accidentally booked the rental of jacket and pants, which I did not need and they provided me with a locker instead.

Velingrad is known as the spa capital of the Balkans. We wanted to explore the beautiful mountains and see things we cannot when we just stay in the hotel's spa. So, we chose that one and we are absolutely delighted! Great guide, excellent and safe jeep, we went to 2 peaks, absolutely safe, we have a great time!

Super! Professionalism, courtesy, kindness, efficiency. I needed it at the last moment and they saved the day. As a woman I can say that I immediately felt comfortable and safe with the driver George, kind, professional, nice and with a very smooth and safe driving. The next time I come to Bulgaria I will definitely address them. Secure payment and transparency of information. Nothing could be better, super honest prices.

We did a guided tour from Sofia to Boyana Church and Rila Monastery and everything was ok. Martin was our guide and he was funny and nice guy, knowledgeable person and provided information about the places we visited. Totally recommend the company and recommend Martin as guide.

We used True Drivers for our return transfer from Sofia Airport to Bansko and were very impressed with their service. We were quoted a competitive price, and were in contact with our drivers before arriving. The flight was delayed but this was no problem for True Drivers. We left a high value item in the taxi on arrival and True Drivers organised it to be delivered on route to the airport with no problems. Quick responses and they accepted our bookings with less than 24 hour notice. Definitely recommend and will only be using this company in the future!

Cool Ski are the best! The equipment was new and comfortable, nothing was too much trouble for the kind and friendly staff who all spoke perfect English. I tried on a variety of boots and helmets until I found the perfect fit for ski that also matched my outfit - perfect for lovely photos! The shop opens early and closes at 6pm so there was plenty of time to return and collect the equipment that was clean and dry every day. The shop location, opposite the gondola, was just perfect!I had private lessons with Denis from Cool Ski. He is the kindest and most patient instructor - he is great fun with a fantastic sense of humour too! At the beginning of the week I was extremely nervous and did not even want to look down the slope but by the end of the week he had taught me how to be fully in control and and ski confidently. He took lots of videos and photos so I have evidence of progress and memoirs to treasure.The pricing was on their website and there were no hidden extras. Their communication is excellent with questions answered in the very timely manner.I really had the best week and will be back! Thank you Denis and Cool SkiIf you want first class friendly service, equipment and lessons at very good prices then look no further than Cool Ski in Bansko👌🥰🫶🤩

We had a very smooth encounter with the men at Twins for snowboard hire. Everything was done promptly and we had great advice on where to go on the slopes and the best apres ski venues. We loved our boards and thankfully had a place to keep our shoes so not to get wet socks walking back to the hotel room. The owner and his colleague were really friendly, would come back here again