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Cenote Cavern Tour and Swim with Sea Turtles in Akumal

192 Reviews 4.62 out of 5 stars Based on 192 traveler reviews collected by Cool Destinations and TripAdvisor |
Recommended by 92% of reviewers
92% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Playa del Carmen, Mexico
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from $114.79 per person

Lowest Price Guarantee
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On average, this is booked 14 (0) days in advance.
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6 to 7 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

Discover the underwater world of Akumal Beach as you dive with wild turtles and relax in a cenote cave on a guided half-day excursion from Tulum, Playa del Carmen, or the Riviera Maya

Embark on a half-day guided excursion to explore ancient cenotes and enjoy the rare opportunity to swim with turtles at Akumal Beach. Enjoy round-trip hotel or meeting point transfers from Playa del Carmen, the Riviera Maya, and Tulum

What's Included

  • Snacks
  • Bottled water
  • Use of Snorkelling equipment
  • Programa de cuidado de tortugas de Bahía Akumal, se deben pagar después del embarque.
  • Gratuities
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Meeting and Pickup

Pickup point
Pickup details

We offer pick up service from almost all hotels. In the event that your hotel does not have a pick-up service, we will indicate the closest meeting point the afternoon before the tour by sending a message to your phone or a notification to the email address indicated in your reservation.For the Tulum Hotel Zone or Tulum Downtown the meeting point is the Super Aki Supermarket at 09:15 am. Tulum does not have a hotel pick-up service.

OR
Meeting point

Calle 12 Norte
esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

Akumal Beach

Arrive at Akumal Beach and enjoy the opportunity to swim with wild turtles. Don a snorkel mask and marvel at the marine life as you float over the vibrant reef.
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1 hour 30 minutes • Admission Ticket Free

Cenote Nohoch

Bathe in the refreshing waters and experience a unique environment that was sacred to the Mayan people. Pick up your snorkeling equipment to enjoy a unique view of the underwater world of the cenotes. Finally, enjoy a peaceful transfer back to the starting point.
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1 hour 30 minutes • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • Not included Akumal Bay turtle care program , 500 Mexican Pesos per person, must be paid at the travel date.
  • This tour/activity will have a maximum of 15 travelers

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Cenote Cavern Tour and Swim with Sea Turtles in Akumal?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-161680P10

Traveler Photos

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Reviews

4.62
192 reviews

Average 4.62 out of 5 stars based on 192 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor

5 stars
153
4 stars
23
3 stars
5
2 stars
4
1 star
7

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On average, this is booked 14 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Destinations customers.

Filter by:

Q: What is the cancellation policy for the Cenote Cavern Tour and Swim with Sea Turtles in Akumal?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Snacks.
  • Bottled water.
  • Use of Snorkelling equipment.
  • Air-conditioned vehicle.
  • Aquatic guide in the Cenote and Akumal.
The following is NOT included:
  • Programa de cuidado de tortugas de Bahía Akumal, se deben pagar después del embarque.
  • Gratuities.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 4. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Cenote Cavern Tour and Swim with Sea Turtles in Akumal is as follows:

  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cenote Cavern Tour and Swim with Sea Turtles in Akumal will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Snacks
  • Bottled water
  • Use of Snorkelling equipment
  • Air-conditioned vehicle
  • Aquatic guide in the Cenote and Akumal
  • Programa de cuidado de tortugas de Bahía Akumal, se deben pagar después del embarque.
  • Gratuities

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Specialized infant seats are available
  • Not included Akumal Bay turtle care program , 500 Mexican Pesos per person, must be paid at the travel date.
  • This tour/activity will have a maximum of 15 travelers
  • Operated by a business

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For your protection and stress-free bookings, use our secure platform to pay for bookings. Holbox Magico

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Receive your refund

If everything checks out, we'll refund you the price difference.

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Destinations and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Destinations reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Destinations.
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Free Cancellation

100% refund
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You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Destinations over a 12-month period.

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  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
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  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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