Cool Destinations
Top Krakow activities
Top Krakow landmarks
Beyond Krakow
Krakow trip ideas
  • Tours by category
  • Tours by accessibility
  • Tours by feature
  • Top Krakow landmark tours
  • Tours in nearby places
  • Explore Poland tours
  • Krakow travel guides
  • Krakow travel calendar
Rewards
Rewards
Wishlist
Login / Sign up
Bookings
Bookings
Cool Rewards My Rewards
$0.00
Cool Rewards My Rewards
$0.00
Wishlists
Wishlists
Profile
Help Center
Language
Log out
Start your search
Change your search
Place or activity
Select Dates

Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour

2 Reviews 5.00 out of 5 stars Based on 2 traveler reviews collected by Cool Destinations and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Krakow, Poland
Book online or call us
Chat now

from $15.38 per person

Lowest Price Guarantee
Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour Image 1
Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour Image 2
Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour Image 3
Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour Image 4
Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour Image 5

Loading Options
Don't miss out!
On average, this is booked 27 (0) days in advance.
Add to Wishlist
4 hours (approx.)
Mobile ticket
Instant confirmation
Offered in: English
and 25 more
French, German, Italian, Spanish, Greek, Dutch, Swedish, Arabic, Portuguese, Russian, Japanese, Korean, Turkish, Polish, Ukrainian, Romanian, Croatian, Hungarian, Czech, Finnish, Slovak, Serbian, Norwegian, Hebrew, Danish

Overview

Explore Krakow's unique Nowa Huta district, a model socialist city, on a comfortable golf cart tour. Wander through wide avenues and monumental squares while learning about the architecture and the daily life during the communist era. This immersive experience reveals the rich history of a district designed to symbolize the strength of the People’s Republic of Poland. Visit the impressive Administrative Center, known as the “Palace of the Doges,” and take in its monumental interiors and unique atmosphere, bringing the past to life with stories and anecdotes from the era.

- Explore Nowa Huta in a comfortable golf cart
- Discover the architectural wonders of this socialist city
- Learn about life in the communist era through engaging stories
- Visit the iconic “Palace of the Doges” and its historic interiors

What's Included

  • Time for photo
  • Drop off at meeting point
  • Pick up from meeting point

    Meeting Location

    Meeting point

    Mikołaja Zyblikiewicza 2
    31-029 Kraków, Poland

    Show on Google Maps

    Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

    End point

    This activity ends back at the meeting point.

    What To Expect

    Book Online

    Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
    Read more

    Safe & secure • Easy breezy • Hassle-free

    plac Centralny Imienia Ronalda Reagana

    In the very heart of Nowa Huta lies Central Square – the place where it all began. It is not just a crossroads of streets and tram tracks, but also a point where history, ideology, and the dream of creating a new society intersect. It was designed as the main square of the ideal city – a city without God, without churches, but with a new “better human being.” It was meant to be the pride of the People’s Republic of Poland and to show that a new future starts right here. Construction began in 1949. The architectural concept was created by Tadeusz Ptaszycki, the chief urban planner of Nowa Huta, along with the architect couple Marta and Janusz Ingarden. In June 1950, the cornerstone was laid for the Lenin steelworks – the industrial heart of the district. Central Square was intended to be its representative showcase, the “salon” of the workers' city.
    Read more

    5 minutes • Admission Ticket Free

    Pomnik Solidarności "Bądź wierny, idź"

    A lasting memory of those times, deeply embedded in the identity of Nowa Huta and its residents, is the Monument to Solidarity – modest, almost unnoticeable, yet profoundly moving. Tucked into the rhythm of everyday streets near Central Square, it speaks more than many history textbooks. It is not a monument to leaders, generals, or battles. It is a tribute to ordinary people who, in extraordinary times, showed what true courage means. The monument was unveiled on November 10, 1999 – symbolically, on the eve of Poland’s Independence Day. It was created on the initiative of steelworkers from the Zgniatacz Rolling Mill – a department of the Tadeusz Sendzimir Steelworks (formerly: Lenin Steelworks), which in the 1980s was one of the key centers of resistance against the communist regime. In 1988, a strike committee operated here – one of the last uprisings before the fall of communist Poland.
    Read more

    5 minutes • Admission Ticket Included

    Szpital Specjalistyczny im. Stefana Żeromskiego SP ZOZ w Krakowie

    In the shade of Nowa Huta’s oak trees, near General Anders Avenue, stands a building which, although lacking the monumentality of socialist realist structures, has remained a quiet hero of this district for over seventy years. The Stefan Żeromski Specialist Hospital – the first and most important hospital of Nowa Huta – was established to care for the health of a city designed as a model socialist housing estate. Construction began in 1951 as one of the first hospital projects in postwar Poland. It was officially opened in 1954, with the design led by Tadeusz Ptaszycki – the chief architect of Nowa Huta and author of the concept for the Central Square. From the start, the hospital was not only a medical institution. In the ideology of the Polish People’s Republic, it was meant to be proof of the state’s care for its citizens: the worker of the new system was not only to work but also to benefit from free healthcare, education, and leisure.
    Read more

    5 minutes • Admission Ticket Included

    Klasztorna (pass by)

    Amid the industrial order of Nowa Huta, where the blocks end and silence begins, runs Klasztorna Street – one of the oldest and most symbolic arteries of this part of Kraków. Its history predates the founding of Huta by hundreds of years. It leads to the former village of Mogiła, now a district of Kraków, where the spiritual heart of this land beats – the Cistercian Abbey, founded in 1222 by the Bishop of Kraków, Iwon Odrowąż. It was he who brought the white monks from the French monastery in Lubiąż, giving rise to one of the most important monastic communities in Lesser Poland. Klasztorna Street, once a rural road passing through fields and orchards, served for centuries as a pilgrimage route – heading to the famous miraculous life-sized wooden crucifix from the 15th century, located in the Church of the Holy Cross.
    Read more

    Bulwarowa (pass by)

    Bulwarowa Street is one of those places in Nowa Huta where urban geometry gives way to nature, and the concrete everyday life loosens up in the shade of trees and by the water’s edge. Stretching between the Wanda and Szklane Domy neighborhoods, it has for decades served as a natural axis connecting city life with the rhythm of nature. It is along this green corridor that we head toward the Nowa Huta Reservoir — one of the district’s most valuable natural and recreational spots. The history of this street dates back to the 1960s when the expansion of Nowa Huta was planned with not only work and housing in mind but also leisure. At that time, under the guidance of architects led by Tadeusz Ptaszycki, natural “lungs” were introduced into the city’s urban grid — green spaces meant to offer residents a balance between factory work and restoration.
    Read more

    aleja Solidarności (pass by)

    Not every street carries the weight of history. But Solidarity Avenue — formerly known as Lenin Avenue — is one of the most important and symbolic arteries of Nowa Huta, carrying decades of history and social change. Designed in the 1950s as the main axis of the socialist city, it was meant to serve a representational role, manifesting the power of the regime and its ideals. Wide, with dual tram tracks running down the middle, it was flanked by a green avenue meant to add monumentality and provide residents with places to rest. The avenue was the heart of daily life — every day thousands of steelworkers walked along it to work in the steel mill, and on holidays, massive May Day parades took place here to demonstrate the unity and strength of the new system. However, over time, the avenue ceased to be only a symbol of power. In the 1970s and 80s, especially during economic and social crises, it became a place of resistance and rebellion.
    Read more

    Nowe Centrum Administracyjne | Coworking Kraków | Wynajem biur | Sale Konferencyjne

    Not every street carries the weight of history. But Solidarity Avenue — formerly known as Lenin Avenue — is one of the most important and symbolic arteries of Nowa Huta, carrying decades of history and social change. Designed in the 1950s as the main axis of the socialist city, it was meant to serve a representational role, manifesting the power of the regime and its ideals. Wide, with dual tram tracks running down the middle, it was flanked by a green avenue meant to add monumentality and provide residents with places to rest. The avenue was the heart of daily life — every day thousands of steelworkers walked along it to work in the steel mill, and on holidays, massive May Day parades took place here to demonstrate the unity and strength of the new system. However, over time, the avenue ceased to be only a symbol of power. In the 1970s and 80s, especially during economic and social crises, it became a place of resistance and rebellion.
    Read more

    1 hour 30 minutes • Admission Ticket Included

    Zalew Nowohucki

    Nowohucki Lagoon is a unique place where Nowa Huta reveals a different, more natural side — far from the monumental apartment blocks and rigid lines of socialist-realist architecture. It is the green heart of the district, a space where the air feels lighter and time seems to slow down. Though it wasn’t included in the original plans of the “ideal city” from the late 1940s and early 1950s, over the years it has gained immense importance as a place of rest and social gathering — becoming one of Nowa Huta’s most beloved recreational areas. The lagoon was created between 1952 and 1955 as an artificial retention basin, designed to manage water flow and prevent flooding in the young, fast-developing industrial district. From the very beginning, however, its role extended beyond the purely technical. At a time when heavy industry dominated the area and the air was filled with smoke and a metallic scent, the lagoon and its surrounding greenery became a peaceful refuge.
    Read more

    5 minutes • Admission Ticket Included

    Łaźnia Nowa Theatre

    In the very heart of the working-class district of Nowa Huta – among grey prefabricated housing blocks and socialist ideals – a completely different space emerged in 1998 on the site of a former bathhouse for steelworkers: Łaźnia Nowa Theatre. Here, culture – long used as an ideological tool – became a space of freedom, experimentation, and breath. The building, retaining its raw, industrial character, does not pretend to be a palace of culture or a temple of art. It resembles a workshop – a place where theatre is made, constructed, and confronted with reality. Łaźnia Nowa is a living, contemporary, and direct theatre. One that does not shy away from difficult subjects but engages with them – in dialogue with the audience, with history, with the everyday life of Nowa Huta.
    Read more

    5 minutes • Admission Ticket Included

    Stefana Żeromskiego (pass by)

    Stefan Żeromski Street, established during the development of Nowa Huta in the 1950s, is one of the main arteries of this working-class district in Kraków. Its construction was part of the socialist vision of the ideal city, where public space was to serve the community, labor, and everyday life. It runs through the central part of Nowa Huta – connecting neighborhoods, schools, bus stops, and daily stories. On one side are socialist realist housing blocks from the 1950s, and on the other, modern service points, renovated facades, shops, and meeting places. Here, the past blends with the present naturally and imperceptibly – as if one is a continuation of the other. The street is named after Stefan Żeromski, a prominent Polish writer and publicist known for his social commitment and defense of workers' and the oppressed's rights. His works, such as The Homeless and Springtime Before the Storm, resonated with ideals of equality and justice that the regime of the time aimed to promote.
    Read more

    Aleja Róż (pass by)

    In the heart of old Nowa Huta, like an axis setting the rhythm of the district, runs Rose Avenue – a street that, though short, carries the weight of an entire era. Here, among symmetrical facades, massive cornices, stone colonnades, and carefully designed flowerbeds, the ideological heart of the "ideal city" was meant to beat. The avenue was not just a place for walks – it was a stage. A showcase for the “new man” and a “new world,” where socialist realism was not just an aesthetic but a way of thinking. Built at the turn of the 1950s and 60s, in accordance with the principles of socialist realism, it formed part of a broader vision of a city for workers, equality, and collective order. The most symbolic point of the avenue was the monument to Vladimir Lenin, unveiled in April 1973 – a monumental sculpture by Marian Konieczny, facing the steelworks. He looked toward the Lenin Steelworks as a guardian and ideological guide.
    Read more

    Teatr Ludowy

    In the very heart of Nowa Huta, right next to a square with a telling name – Theatre Square – stands a building that for decades has been the cultural heart of the district. The Ludowy Theatre – opened in December 1955 – was one of the first cultural institutions in the area. Originally designed to serve the working class, making culture accessible and educational, it quickly went beyond those intentions – becoming a stage of artistic courage, social reflection, and dialogue with reality. Its architecture, designed by Jan Dąbrowski in the spirit of socialist realism, is monumental and symmetrical, with a portico and columns. It was meant to convey that culture is serious business – part of the citizen’s upbringing in a new system. But from the beginning, the theatre’s interior pulsed with something different – full of emotion, truth, and human drama.
    Read more

    5 minutes • Admission Ticket Included

    Our Lady Queen of Poland Church

    Amidst concrete housing estates and the urban geometry of the socialist city rises a completely different structure — monumental yet organic, raw yet full of spirituality. The Ark of the Lord. A church that is not just a place of worship — it is a manifesto of faith, a symbol of resistance, a monument of hope, and a silent testimony to the struggle for the right to God in a city originally designed to be godless. Designed in the shape of a boat floating on the waves of history, the Ark of the Lord has always carried symbolic meaning. It recalls the biblical ark that was meant to save the most precious things — faith, dignity, humanity. Its construction from 1967 to 1977 was not only an architectural act but a heroic victory of the spirit over ideological concrete.
    Read more

    5 minutes • Admission Ticket Included

    Show 12 more stops

    Additional Info

    • Confirmation is instant and will be received at time of booking
    • Public transportation options are available nearby
    • Suitable for all physical fitness levels
    • Infants are required to sit on an adult’s lap
    • This tour/activity will have a maximum of 30 travelers
    • Operated by a business

    Frequently Asked Questions

    (6)

    Q: What is the cancellation policy for the Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour?

    A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CEST). Read more Apr 2025

    Cancellation Policy

    You can cancel up to 24 hours in advance of the tour for a full refund.

    Still have questions?

    We're here to help.
    Activity code: C-325744P8

    Reviews

    5.00
    2 reviews

    Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Destinations and partner sites such as Trustpilot, Viator, and TripAdvisor

    5 stars
    2
    4 stars
    0
    3 stars
    0
    2 stars
    0
    1 star
    0

    Loading Options
    Don't miss out!
    On average, this is booked 27 (0) days in advance.
    Krakow Tours
    Attractions
    Guides
    Calendar
    View more

    Similar Tours & Activities

    Krakow Segway Tour: Old Town & Jewish Quarter -4-Hours Full Tour
    4.8 (141)

    Krakow Segway Tour: Old Town & Jewish Quarter -4-Hours Full Tour

    Go for a closer meeting with Kraków’s unique legacy while spending unforgettable time on a Segway! The Regular Tour will cover all places that you...

    3 hours 30 minutes • Free Cancellation
    3 hours 30 minutes • Free Cancellation
    3 hours 30 minutes • Free Cancellation
    4.8 (141)
    from
    $100.50
    Private Wine Tasting at Vineyard From Krakow
    4.0 (1)

    Private Wine Tasting at Vineyard From Krakow

    Escape the bustle of Kraków and experience the charm of a Polish vineyard in the countryside. Enjoy a guided tour of a local winery in...

    3 hours 20 minutes • Hotel pickup offered • Free Cancellation
    3 hours 20 minutes • Hotel pickup offered • Free Cancellation
    3 hours 20 minutes • Hotel pickup offered • Free Cancellation
    4.0 (1)
    from
    $239.59
    Kraków-Zakopane, Kasprowy Cable Car, Vodka + Cheese
    5.0 (3)

    Kraków-Zakopane, Kasprowy Cable Car, Vodka + Cheese

    Feel the magic atmosphere of the most popular winter resort in Poland. Take a spectacular hike through Poland’s Tatra Mountains and visit local folklore artists...

    7 to 8 hours • Hotel pickup offered • Free Cancellation
    7 to 8 hours • Hotel pickup offered • Free Cancellation
    7 to 8 hours • Hotel pickup offered • Free Cancellation
    5.0 (3)
    from
    $240.62
    Krakow to Zakopane and Thermal Baths Shared Day Tour
    5.0 (5)

    Krakow to Zakopane and Thermal Baths Shared Day Tour

    This is more than just a tour – it’s a true immersion into the magical atmosphere of the Polish Tatra Mountains. Our itinerary offers a...

    10 hours • Hotel pickup offered • Free Cancellation
    10 hours • Hotel pickup offered • Free Cancellation
    10 hours • Hotel pickup offered • Free Cancellation
    5.0 (5)
    from
    $94.81

    Travelers Who Bought This Tour Also Bought

    Krakow to Auschwitz-Birkenau Live Guided Tour & Hotel Pick-up
    Likely to Sell Out
    Likely to Sell Out
    4.8 (2,977)

    Krakow to Auschwitz-Birkenau Live Guided Tour & Hotel Pick-up

    Auschwitz Birkenau Guided Tour provided by professional and certified museum guide. Transportation between Krakow and Auschwitz is provided by modern Mercedes Benz vehicles equpied with...

    7 hours • Hotel pickup offered • Free Cancellation
    7 hours • Hotel pickup offered • Free Cancellation
    7 hours • Hotel pickup offered • Free Cancellation
    4.8 (2,977)
    from
    $24.44
    Highlights of Krakow Bike Tour - Small group
    Likely to Sell Out
    Likely to Sell Out
    4.9 (649)

    Highlights of Krakow Bike Tour - Small group

    With an average group size of just 8 participants, this tour offers a personal and relaxed experience that larger tours cannot match. Led by native...

    4 hours • Free Cancellation
    4 hours • Free Cancellation
    4 hours • Free Cancellation
    4.9 (649)
    from
    $29.97
    1 Day Trip Auschwitz Birkenau and Salt Mines with Hotel Transfer
    Likely to Sell Out
    Likely to Sell Out
    4.8 (806)

    1 Day Trip Auschwitz Birkenau and Salt Mines with Hotel Transfer

    Visit former Nazi concentration Camp in Auschwitz which was the largest camp of Nazi Germany. See one of the oldest Salt Mine in the world....

    10 hours 30 minutes • Hotel pickup offered • Free Cancellation
    10 hours 30 minutes • Hotel pickup offered • Free Cancellation
    10 hours 30 minutes • Hotel pickup offered • Free Cancellation
    4.8 (806)
    from
    $120.56
    Old Town Krakow & Wawel Castle Walking Tour
    4.9 (1,388)

    Old Town Krakow & Wawel Castle Walking Tour

    Kraków’s Old Town luckily survived the Second World War, so you are able to feel the ambiance of the days when it used to be...

    2 hours 30 minutes • Free Cancellation
    2 hours 30 minutes • Free Cancellation
    2 hours 30 minutes • Free Cancellation
    4.9 (1,388)
    from
    $27.63

    Frequently Asked Questions (6)

    Activity name

    The answers provided below were previously given in response to questions from Cool Destinations customers.

    Filter by:

    Q: What is the cancellation policy for the Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour?
    A:
    You can cancel up to 24 hours in advance of the tour for a full refund.
    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (CEST).
    Apr 2025
    Q: What's included in the price?
    A:
    The following is included:
    • time for photo.
    • drop off at meeting point.
    • pick up from meeting point.
    • transport by golf cart to nowa huta district.
    • ticket entrance to administrative center and english guided tour.
    • audio guide in 27 languages.
    Apr 2025
    Q: What is the minimum age for this tour?
    A:

    There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

    Apr 2025
    Q: My date is not available in the calendar, I am just checking to see if it is available?
    A:

    If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

    If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

    Apr 2025
    Q: Is this an accessible tour?
    A:

    Accessibility information for the Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour is as follows:

    • Public transportation options are available nearby
    • Suitable for all physical fitness levels
    Apr 2025
    Q: Where is the meeting point for this activity?
    A:

    Detailed check-in instructions – including meeting point address, Google map, and parking information – for Krakow: Communism City Sightseeing Buggy Eco Golf Cart Tour will be included in your confirmation email from Cool Destinations. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

     

     

    Mar 2024

    What's Included

    Activity name

    • Time for photo
    • Drop off at meeting point
    • Pick up from meeting point
    • Transport by golf cart to nowa huta district
    • Ticket entrance to administrative center and english guided tour
    • Audio guide in 27 languages

    Additional Info

    Activity name

    • Confirmation is instant and will be received at time of booking
    • Public transportation options are available nearby
    • Suitable for all physical fitness levels
    • Infants and small children can ride in a pram or stroller
    • Infants are required to sit on an adult’s lap
    • This tour/activity will have a maximum of 30 travelers
    • Operated by a business

    Protecting you

    Activity name

    For your protection and stress-free bookings, use our secure platform to pay for bookings. citytourkrakow.com

    Report Product Issue

    Activity name

    Language
    Currency

    Site Settings

    Activity name

    Currency

    Activity name

    Lowest Price Guarantee

    Activity name

    We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

    We Make It Easy!

    Gather your information

    Locate your Cool Destinations Booking Number and the proof of the lower price you found.

    Send it to us

    Email priceguarantee@mybookings.zendesk.com with the documents, your name, and your home address.

    We'll review

    We'll review your materials and get in touch as soon as possible.

    Receive your refund

    If everything checks out, we'll refund you the price difference.

    Refund Terms & Conditions

    The following conditions apply to all lowest price guarantee refund requests:

    • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
    • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
    • Cool Destinations promotions cannot be combined with the lowest price guarantee.
    • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Destinations and 48 hours before your trip starts, we will refund the difference.
    • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
    • Cool Destinations reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
    • All refund decisions will be made at the sole discretion of Cool Destinations.
    Activity name

    Free Cancellation

    100% refund
    No refund

    You can cancel up to 24 hours in advance of the tour for a full refund.

    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (CEST).

    Sorting, ranking, and search results

    Activity name

    Cool Destinations wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

    On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

    If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Destinations over a 12-month period.

    The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

    Cool Support

    Ask us anything!

    Activity name

    Cool Robot

    Choose an option

    Activity name

    or

    Cool Rewards Terms & Conditions

    Activity name

    Cool Rewards

    • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

    Earning rewards

    • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
    • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
    • Earned rewards will be available to redeem once they are no longer in a pending state.
    • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
    • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

    Redeeming rewards

    • To redeem rewards, you must be logged into your Cool Destinations account.
    • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
    • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
    • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
    • Rewards are non-transferable and cannot be redeemed for cash.
    • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

    Miscellaneous

    • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
    • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
    • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
    • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.