• How it works?

Step 1: Effortless Booking
Our transport service begins with a seamless and effortless booking process. Simply provide your travel details, including the pickup location, drop-off destination, date, and time. We offer flexible scheduling options to accommodate your specific needs.

Step 2: Confirmation and Communication
Once your booking is received, you will receive a prompt confirmation, either via Cool Destinations . This confirmation will include essential details such as the pickup time, assigned vehicle, and driver's contact information. We prioritize clear and open communication, ensuring you have all the necessary information for a hassle-free experience.

Step 3: Arrival Day
On the scheduled day and time, our professional driver will arrive at the designated pickup location. Our drivers are easily identifiable, usually dressed in a distinctive holding a sign with your name or the company logo. This meet are in the curbside passenger pick up area the driver helps to find eliminates any confusion and ensures a smooth start to your transfer.

Step 4: Comfortable and Safe Journey
Once you're comfortably settled in our luxurious vehicle, the journey begins. Our drivers are skilled and experienced, navigating the city's bustling streets with ease. Sit back and relax in the plush seating while enjoying amenities such as climate control. Your safety is our top priority, and we strictly adhere to all traffic regulations and maintain our vehicles to the highest standards.

Step 5: Insider's Knowledge and Sightseeing
As you traverse the city, our knowledgeable drivers will provide insightful commentary and recommendations. Whether it's sharing interesting facts about iconic landmarks, suggesting hidden gems, or providing tips on local attractions, they'll enrich your journey with their insider's knowledge. Feel free to engage in conversation and make the most of your time in transit.

Step 6: Smooth Drop-Off
As you reach your destination, our driver will ensure a smooth drop-off experience. They will assist with unloading any luggage or belongings, offering a helping hand if needed. If you require further assistance or have any special requests, our driver will gladly provide support and guidance before bidding you farewell.

Step 7: Post-Service Feedback
At the end of your journey, we value your feedback and strive to continuously improve our services. You may receive a follow-up communication, inviting you to provide feedback through a survey or review platform. Your input is highly appreciated and helps us enhance our offerings to better serve you and future customers.

Advantages of the service: 
• Greater comfort and safety for you and your family.
• Personalized service
• Comfort the driver speak in English/Spanish/Portuguese
• Have a brief explanation of the city and several tips
• Gratuites are welcome

• Reservations are REQUIRED for all bookings
• Book Your Package On-Line and Receive Your Confirmation
• Departure point: Detailed check-in instructions - including the address and parking information if applicable - will be included in your final confirmation email.
• Duration: 1 to 2 hours (Approx.)
• Return Details:

  New York, New York, NY, USA

• One-way private transfer
• Local taxes
• Transport by private vehicle
• Gratuities (Optional)
• NYC Tolls (only LGA/JFK) $30 paid directly to the driver (only NYC)
• NJ Tolls (only Newark Airport) $45 paid directly to the driver
• Brooklyn cruise terminal ($30) toll/fee
• Cape Liberty NJ ($45) toll/fee
• Waiting time after 1 hour pickup time ($30/hour) (paid directly to the drive)
• Gratuites/Tips
• Reschedule fee: $50

• Confirmation Voucher (printed or mobile)
• Any required or suggested items listed on your confirmation email.
• A Smile!

Hotel pick-up is offered for this tour. Note: if you are booking within 24 hours of the tour/activity departure time, we cannot guarantee hotel pick-up. Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements.

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Suitable for all physical fitness levels
• May be operated by a multi-lingual guide

You can cancel up to 24 hours in advance of the experience for a full refund.