Empire State Building General & Skip-the-Line Tickets

2434 Reviews | New York City, USA

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45 minutes (Approx.)
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Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Face masks required for travelers in public areas
Hand sanitizer available to travelers and staff
Regularly sanitized high-traffic areas
Social distancing enforced throughout experience
Temperature checks for travelers upon arrival


Soaring 1,454 feet above Midtown Manhattan from base to antenna, the Empire State Building (ESB) is the World’s Most Famous Building. Our 86th Floor Observation Deck, open daily from 11AM-10PM, offers the highest 360 degree open-air vantage point in New York City and on a clear day, you can see up to six states–New York, New Jersey, Pennsylvania, Delaware, Connecticut and Massachusetts. Located at the center of it all, the Empire State Building is an easy walk from Times Square and just steps to Macy’s, Madison Square Garden and Penn Station.

Starting with the spectacular new entrance which opened last August, the second floor galleries allow guests to walk through a museum experience and enjoy a journey into The Empire State Building history and mystique.


  • Skip the line
  • Enjoy fantastic aerial views
  • All entrance fees included
  • Great overview and orientation of the city
  • Family friendly



What's Included

What To Bring

Additional Info


Average 4.45 out of 5 stars based on 2434 verified reviews from Cool Destinations and TripAdvisor

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Tiffany, Oct 2020 Verified
An amazing experience and our tour guide was fantastic! She was a true pro who made it a one-of-a-kind experience!!!
Dandrea, Oct 2020 Verified
BEST TIME EVER!!! This is a must see when visiting New York. Great staff and breathtaking views makes this experience wonderful!
Dharam, Oct 2020 Verified
The Empire State Building Observatory was one hell of an experience. We went there on Oct 2nd, which due to being a Friday and in the middle of a pandemic, was almost empty. We reached a couple minutes late for our entry but no one complained. There was no other tourist on the entire 2nd floor, and we breezed through the security check and through all the exhibits kept there to entertain people waiting in line on a normal day. We kept moving towards the lifts which to my surprise we entirely empty as well. Me and my wife got a private elevator to the 80th floor, where we were asked to walk a bit towards the next set of elevators to go up to the 86th floor. On the 80th floor you had views of the city but through glass windows. I didn't have enough patience to look through those since I knew I had better views waiting for me on the 86th floor. Again we got an empty elevator which seemed really safe during these times. When we stepped out on the 86th floor, the view was just majestic. It was one of our best touristy thing we did in New York and would recommend to anyone visiting the city, to do at least once. I would also recommend getting there right before sunset, which we did, to get the best of both views, day time and night time. You could see the sunset, the sky turning pink and the city coming to life at night underneath. Loved the experience!
RICK E, Apr 2020 Verified
Skip the line was the best way to go. Not crowded on a Monday. The building and history is so beautiful and interesting. 82 floors is high enough, the views spectacular. Every NYC visitor should take time to visit the Empire State building.
LaVon S, Mar 2020 Verified
Second floor was awesome! 102nd floor was stupendous!! Team member Renita was Friendly, knowledgeable, and the best part of the experience!!!
cckgoin, Feb 2020 Verified
We had a wonderful time! Buying the tickets ahead of time helped save time. The walk to the elevator was fantastic. The views from the 86th floor were fantastic!
jimnicol, Feb 2020 Verified
This trip was one of our highlights during our recent holiday in New York. On getting to the 80-something floor, my wife commented that 'it is a bit warmer than on the ground outside, must be due to us being nearer the sun'. She then noticed the halogen heaters mounted above the roof - you could have probably heard me laugh from the ground level!!! Great trip, very informative and would recommend to anyone with no fear of heights...
Dan C, Feb 2020 Verified
Love NYC off season! No lines, great views, VERY friendly staff, well ordered in and out - a must do in the NYC area. Went with our triplet gals - just turning 16 - so much to see - loved the museum sections and animated "through the viewers" scenes.
Claire R, Feb 2020 Verified
Good value ticket price, certainly cheaper than direct, especially if busy as quick processing through security to lifts. Definitely our favourite trip as a family.
Gail C, Jan 2020 Verified
Excellent guide. Explained all the history of the Statue of Liberty including its construction and took photos of us individually with the Statue in the background. Also informed us which side of the boat was best for taking photos Very knowledgeable about the immigration process on Ellis Island and in common with myself had an ancestor who immigrated through there

Still have questions?

We’re here to help. Call (800) 814-2665 to speak with a Cool New York City specialist!
Product code: COOL-2194EMPIRE

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