All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

538 Reviews | New York City, USA

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5 hours (Approx.)
Mobile Ticket
Instant Confirmation

Keeping you safe during COVID-19
What you can expect during your visit
Contactless payments for gratuities and add-ons
Face masks provided for travelers
Face masks required for guides in public areas
Face masks required for travelers in public areas
Guides required to regularly wash hands
Hand sanitizer available to travelers and staff
Paid stay-at-home policy for staff with symptoms
Regular temperature checks for staff
Regularly sanitized high-traffic areas
Social distancing enforced throughout experience
Temperature checks for travelers upon arrival
A note about this tour
Face mask is not free.Under World Travel & Tourism Guidelines, all guests must pass a Health Check before their tour start (which will ask if you have traveled from or through a COVID hotspot).


This full experience of September 11th sites in Manhattan includes a 90-minute guided walking tour of Ground Zero and the 9/11 Memorial, entry to the 9/11 Museum and One World Observatory. As you're led by a local New Yorker guide with personal connection to the events of 9/11, hear stories of tragedy and heroism and gain a deeper understanding of the attack and aftermath. Select from two departure times when booking.


  • Skip the line
  • Likely to Sell Out
  • Choice of morning or afternoon departure
  • Enjoy fantastic aerial views



What's Included

What To Bring

Additional Info


Average 4.76 out of 5 stars based on 538 verified reviews from Cool Destinations and TripAdvisor

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Patricia M, Jun 2021 Verified
Our tour guide Ray was enthusiastic and informative. While he provided us with factual information, he integrated personal stories that made the experience moving and meaningful.
Amy, Jun 2021 Verified
Ray was an excellent guide!! His first hand experiences of that horrific day, months, and almost 20yrs following offered a greater impact to the tour. God Bless everyone who personally witnessed the events unfold and/or survived a loss as a result of the day. Never Forget!!!
James G, Jun 2021 Verified
Best tour EVER! Everyone needs to take this tour and get a deep understanding of how the world was change forever. Our guide was so awesome! He is an unapologetic, New Yorker who brought you right back to the tragic events of that horrific day in our history! My wife and I lost a cousin, one if New York’s bravest(Firefighter for those outsiders) that day. We can never forget!!
William, Jun 2021 Verified
Our tour guide, Ray Victor, was exceptional. He gave the historic perspective as well as the personal experience or being in the city when it happened. He related his experiences and those of his family and friends to give a feel for how people were feeling on that day. The memorial was moving and the museum was very meaningful.
Theresa, Jun 2021 Verified
Loved the guide, he did a great job, very knowledgeable of everything. My mom and I forgot our umbrella and rain jackets and he let us use his umbrella despite him getting wet. Enjoyed his info that was not as well known about 9/11 by the general public. Would definitely recommend.
NYC B, May 2021 Verified
I can't say anything more than pure excellence. Our young guide was very factual and knowledgeable Only being 6 yrs old on that day, he shared memories and experiences that his parents endured. He was pleasant and answered our questions
Martha, May 2021 Verified
Ray V. Was awesome! His stories put us in the feeling of the day and days following 9-11. His time management wasn't rushed at all. Many pictures, back stories were very interesting! Absolutely recommend this tour!
Brandy, Apr 2021 Verified
The entire thing was amazing!!! Memorable and highly educational. The tour guide knew about everything we saw and even had personal stories to share.
Jaime, Apr 2021 Verified
Brian was OUTSTANDING for a tour guide. He knew all the facts from the historic event AND made it personal. I would highly recommend anyone to take part in an experience like that with him. Please be sure you recognize him directly for his superior efforts.
Shanon, Oct 2020 Verified
Ryan was an awesome tour guide . He went into details explaining small details and experience. He also took time to answer questions and would let us share ours with patience and politeness never rushed us as we went through the tour. Hopefully when we do this again we will get him .

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Product code: C-5250P14

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